Privacy Policy

Last Updated: 12/03/2024

Procon Rotary Pumps (referred to as "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, and share information about you when you visit or make a purchase from www.proconrotarypumps.com (the "Site").

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site. The types of information we may collect include:

• ‣ Your name, email address, mailing address, phone number, and other contact details.
• ‣ Transaction information, including details about payments to and from you and other details of products you have purchased from us.
• ‣ Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version,    time zone setting, and browser plug-in types and versions.
• ‣ Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time).

We may use the information we collect from you in the following ways:

• ‣ To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• ‣ To improve our website in order to better serve you.
• ‣ To allow us to better service you in responding to your customer service requests.
• ‣ To quickly process your transactions.
• ‣ To ask for ratings and reviews of services or products.
• ‣ To follow up after correspondence (live chat, email, or phone inquiries).

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to:

• ‣ Help remember and process the items in the shopping cart.
• ‣ Understand and save user's preferences for future visits.
• ‣ Implement changes that increases user experience and the overall functionality of our website.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

You have the right to access, rectify, or erase your personal information, as well as the right to restrict or object to certain processing of your information. If you would like to exercise any of these rights, please contact us at privacy@proconrotarypumps.com.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

If there are any questions regarding this privacy policy, you may contact us using the information below.

• Email: contact@hydronicsdepotinc.com
• Phone: 1-800-936-2819
• Address: 138-13850 Yonge St.
  Richmond Hill, ON
  Canada, L4E0K2

Thank you for choosing Procon Rotary Pumps. We are dedicated to protecting your privacy and securing your personal information.